Byron Beachside

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Frequently Asked Questions


Terms of Service

Byron Beachside Accommodation is a group of apartments in various locations within Byron Bay township, as displayed on the "Location Map".

All apartments are considered "family friendly" whereby, group bookings are not accepted without the prior consent of management & a "No Party" policy applies.

Deposit and Final Payment

Fifty percent (50%) of the total tariff is required for Deposit and is non-refundable, or the total tariff if the booking is within 28 days of arrival, or as otherwise requested, and is payable at time of booking by Credit Card or Electronic Funds Transfer (EFT).

NB: A valid credit card number is required for security on all bookings made, without exception.

A 2.0% Credit Card transaction fee for Visa, Mastercard, and Amex will be applied to all Credit Card payments, and are non-refundable. EFT transactions do not incur any fees charged by Byron Beachside.

The tariff stated on the final letter of confirmation will be considered the agreed tariff & negate any previous quotes. For the dispute of any considered inaccuracies, a cooling-off period of five business days will apply from the date the confirmation letter is emailed.

Final balance is required one (1) day prior to arrival, and may be deducted from the credit card supplied unless received by EFT, or otherwise arranged with management. Any balances outstanding 48 hours prior to departure may be deducted from the credit card supplied.

Cancellations and Refunds

All Deposits are non-refundable unless otherwise determined by Byron Beachside management. Cancellations within 30 days of arrival or if not cancelled, the full tariff may be charged to the credit card supplied.

Cancellation of bookings determined as "Peak Seasons", "School Holidays" or "Festivals" may be charged at the full confirmed tariff if cancelled within 90 days of arrival, these bookings are non-transferable without prior agreement with management.

Early Departure

No refunds will be given on Early Departure, and any outstanding balance will be deducted from the credit card provided.

Check-in, Check-out

Check in is after 2pm (1400 hrs)
Check out is strictly 10am (1000 hrs) Late check-outs may be charged at an additional nights accommodation.


Keys &/or electronic "beepers" that are not returned will be charged to the credit card supplied, at $40.00 each key & $100.00 each beeper.


Behaviour & Additional Charges

Management reserves the right to evict any person/s from the premises immediately and without notice, or refund for any disturbances or unruly behaviour causing disruption to other guests, and may be charged, to the credit card provided, at the nightly rate for each nights disturbance caused. These conditions are in conjunction with the conditions stated in the guest registration form, at time of check-in or on acceptance of keys, and as deemed necessary by the manager.

Management also reserves the right to charge guest for the following, but not restricted to, all   damages and breakages, lost keys, missing items, late departure, extra cleaning, and unpaid   expenses. Any additional charges will automatically be charged to the credit card provided on booking.

Only the designated person/s at the time of check-in, are permitted to stay in the apartment/s, any additions to this may be charged the average nightly rate for the duration of the booking, and all occupants may be required to leave the premises.

Changes & Interpretation

We will not be responsible for any interpretation or misunderstanding about the premises booked and our cancellation policy will apply. Terms & Conditions are subject to change without notification.
While individual Apartments can be booked and all efforts of management will be made to maintain the booking for the apartment chosen, management do not guarantee the allocation of any specific apartment.


Apartments must be left in a relatively clean & tidy condition on departure, to avoid additional cleaning charges. Any charges will be applied per hour (whole hours) at managements current standard rate. If the apartment is deemed "un-rentable" for any fair reason a standard nights accommodation may be charged to the credit card provided.


All apartments are non-smoking inside, ashtrays are provided for outside use only. Any traces of residual smoke inside, or reminisce of butts outside will incur an additional cleaning charge of $200, and any additional costs of cleaning soft furnishings may be added as deemed necessary by management.


Although much loved, pets are not permitted within any apartment or complex.